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Microsoft MB-220 Certification Exam is an excellent way for marketing professionals to validate their skills and expertise in Microsoft Dynamics 365 Marketing Functional Consulting. Microsoft Dynamics 365 Marketing Functional Consultant certification is recognized globally and can help professionals advance their careers and increase their earning potential. With the right preparation and training, candidates can pass the certification exam and demonstrate their proficiency in managing marketing operations, designing marketing campaigns, and analyzing customer data using Microsoft Dynamics 365 Marketing.

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Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions (Q80-Q85):

NEW QUESTION # 80
You need to set up a behavioral lead scoring model to identify leads who are sales ready.
You set your sales ready lead score to 50. Now you want to use the grading system to show which leads are
Good, Average or Poor.
Which two grading models should you use? Each correct answer presents a complete solution.

A. Good = 35 - 49 / Average = 15 - 34 / Poor = 0 - 14
B. Good = 35 - 50 / Average = 15 - 35 / Poor = 0 - 15
C. Good = 36 - 50 / Average = 16 - 35 / Poor = 0 - 15
D. Good = 31 - 50 / Average = 11 - 30 / Poor = 0 - 10

Answer: C,D

NEW QUESTION # 81

You need to create a Global Customer Survey to capture the responses from your customers.
You need to make sure that Contoso's focused customers have the option to choose their preferred language while responding. You also need to automate customer journey actions based on the Customer Survey Response data.
Which five actions should you perform in sequence to achieve your goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:
Graphical user interface, text, application, email Description automatically generated

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/customer-voice

NEW QUESTION # 82
You are a functional consultant working with Dynamics 365 Customer Voice.
You are tasked with planning a survey that will be distributed for anonymous response.
Which action is required during survey variable configuration to capture the Email of the anonymous respondent?

A. Add the Email variable in the Personalization customization.
B. Turn on track email in the distribution settings.
C. Enable the Anonymous responses in the distribution settings.
D. Turn on the toggle for Save value in the Email variable.

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/personalize-survey

NEW QUESTION # 83
You need To create a Content Settings set to be used with all marketing emails.
Which elements are available to you? To answer, drag the appropriate availability indicator to the correct element. Each availability indicator may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.

Answer:

Explanation:

Explanation:

NEW QUESTION # 84
You have a customer journey that sends an email, creates a phone call activity and sends a text message.
Which set of actions must you take to activate your customer journey?

A. Check for Errors, then Go Live.
B. Validate, then Publish.
C. Validate, then Go Live.
D. Check for Errors, then Publish

Answer: A

Explanation:
Section: Topic 6, Manage customer journeys
Explanation/Reference:

NEW QUESTION # 85
......

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